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Information for subscribers

Rules and terms of service

 

Terms of troubleshooting on the communications networks of OJSC "MTT"

OJSC "MTT" is obliged to eliminate malfunctions on communications networks that interfere with the use of communications services, within 10 (ten) business days from the date of registration of the subscriber's request, unless otherwise established by current legislation of the Russian Federation. If the nature of the damage to the malfunction on the MTT communication networks can not be remedied within the prescribed period (including if the damage is caused by actions of the third parties (acts of vandalism, theft, other damage to property of OJSC "MTT"), in case of force majeure etc.) OJSC "MTT" is in the right to extend the term of elimination of the malfunction with the corresponding notification to subscribers.

 

Rules of rendering services

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Rules of provision of telematic communication services

Rules of provision of communications services for data transmission

Rules of provision of telephone communications servicesи

Rules of provision of mobile radiotelephone services of OJSC "MTT"